Years ago, to book a hotel room, you could either contact a travel agent or call the hotel directly. Nowadays, there are many more possibilities. Most people book online through third-party websites like Booking.com or Expedia, who lure with seemingly amazing offers. They sure became a very helpful tool to compare hotel prices. But when it comes to booking your room, you definitely benefit more from booking directly with the hotel.
Here are seven exclusive benefits you only enjoy when booking your room directly at Playa Palms Beach Hotel.
1 Best rates
Booking directly with Playa Palms Beach Hotel ensures you the best price – we promise! Still found a lower rate? We will beat it. But make sure you are comparing apples to apples. Please check that you are comparing prices for the same date, the same room type and double check if the rates you are looking at include the 19% tax fee. If you’ve done all that and are still sure that the rate you found online is lower than what we offered, send us a screenshot and we will adjust our rate.
An advantage many people don’t know is that when booking direct you are also in direct contact with us. This means that if you change your travel plans and for example want to arrive on another day to Playa del Carmen or leave earlier, we are there for you and help you find a solution. Whereas if you book through a third party, you need to deal with their agents first. This often involves unpleasant long waiting times at the phone. Also, at the time of booking, we can give you detailed information about the property, our rooms, amenities, and the service we provide.
3 Best Room
We reserve our best rooms for direct bookers and take your special requests into account. Maybe you prefer to stay on the top floor or, on the contrary, on the main floor. No problem – we will place you in your preferred hotel room. Of course, it’s always subject to availability.
4 Best Offers
Besides our regular offers, we have special offers for direct bookers. Every month, we have a new deal for you. Some offers are permanent. For example, if you stay 7 nights or more, you benefit from a free airport transfer and return guests get a special discount. You can check out our current deals and promotions on our website or contact us.
5 Breakfast Upgrade
All reservations at Playa Palms Beach Hotel include breakfast. Usually, a Continental Breakfast with the option to upgrade with eggs or other dishes for an additional charge. However, direct bookers enjoy a complimentary American breakfast with eggs, sausages, hash brown, bread, fruits, juice, and coffee or tea. All breakfasts are served to your room., where our guests usually enjoy it on their balcony with an ocean view.
6 Any Special Occasion?
Are you celebrating your honeymoon, your birthday or an anniversary in Playa del Carmen? We will accommodate your special day as best as we can at Playa Palms Beach Hotel. Of course, we will decorate your room no matter how you booked your stay, but only direct bookers enjoy this amenity free of charge.
7 We are full or sold out?
If you find there are no more rooms available on any online booking website, contact us directly because not all our rooms are listed on these websites. Also, sometimes last-minute cancellations make rooms available again.
We always prefer dealing directly with our guests, to make sure you receive the full personal service you deserve. Click here for more information about Playa Palms Beach Hotel or to book your next vacation in Playa del Carmen!
Playa Palms Beach Hotel
Avenue 1bis between Streets 12 and 14
Playa del Carmen, Mexico
Reservations: +52 984 803 3966 / toll free from US & Canada 888 676 4431
Front Desk: +52 984 803 3908